Terms & Conditions
By agreeing to the Terms & Conditions at checkout, you agree to everything below.
| Questions | Answers |
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Q. How long will it take to receive my order? |
Perfect Stranger brand parts normally ship within 1-10 business days depending on inventory. Even with our stocked inventory, items can occasionally be out of stock or on back-order. If this happens, we make every effort to communicate the available options. If there is no other option we will either drop-ship or back-order the part based on availability. Drop-ships will ship directly from the manufacturer to speed up the shipment. Back-orders will ship directly from Perfect Stranger Designs. Made to order parts can take 6 or more weeks. Made to order parts can include: Crash cages, Subcages, Triple clamps, Stunt Clip-Ons, Scrape bars, Subframes, Frames, and other various parts manufactured by stunt companies. Note: Product availability and shipping times may vary with manufacturers. All drop-ships and back-orders are ground shipped. If you have any questions about your order, email us at sales@psd.parts |
| Q. Will I receive all my parts all at once? | A. On some occasions it is faster to drop ship (ship directly to you from the manufacturer) the parts to you, instead of wait for them to get to us and then ship them to you. We have a high turn over rate on parts, we can't keep everything in stock at all times with such high demand. So for convenience, we do drop ship parts to you when needed. |
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Q. My order says "fulfilled". Has it been shipped? |
A. Our system does not allow for us to mark orders as "processing". Once the order is placed it will say "fulfilled", which means it is processing. It does not mean it has been shipped or has not shipped. |
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Q. Can I cancel my order |
A. All sales are final. In some cases we do allow for order cancellations. All order cancellations are subject to a 15% cancellation fee. Made to order parts can not be canceled after 48 hours of placing the order. YOU WILL RECEIVE YOUR REFUND IN THE FORM OF STORE CREDIT ONLY. If we are unable to fulfill your order due to back-orders or discontinued products, you will receive a refund in full. |
| Q. Giveaway Rules | NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING. The Giveaway is open only to legal residents of the 50 United States, the District of Columbia, Canada (excluding Quebec) and Mexico, 18 and older. Void elsewhere and where prohibited. Please email sales@psd.parts to receive an entry form to be completed and returned for a non purchase entry. |
We cannot recommend or condone the use of any parts we sell for use in any illegal riding or behavior. Any stunts referenced are performed by professionals on closed courses under supervision of safety personnel and should not be attempted or recreated by you under any other conditions but the same. And in doing so you solely assume all responsibility for damage or destruction to yourself, your property, or the property of others. By purchasing any parts from us you agree to these terms and statements.
In the case of an item being wrong or defective and must be returned, we will cover the cost of return shipping. A return shipping label will be provided.
Any issues must be reported within 30 days of delivery date.
All sales are final.